eCRF Plugins: Fast Support with Integrated User Assistance
Created: 05.24.2021
In modern clinical trials, the eCRF (electronic Case Report Form) plays a central role in the documentation and collection of clinical data. But during day-to-day trial operations, users often face challenges in navigating the system, completing forms, or accessing the right support. To address these needs and improve the efficiency of clinical research, Alcedis has developed a set of intelligent eCRF plugins that offer practical solutions — directly embedded in the EDC system.
Efficient Support for Clinical Studies via eCRF Plugins
Throughout the design and execution of clinical studies, investigators and site staff frequently encounter obstacles with data entry, electronic forms, or retrieving important information from the system. To support such cases, Alcedis developed a wide range of plugin-based solutions for its eCRFs, aimed at simplifying the work of clinical professionals.
A real-world case illustrates the value of these tools:
Dr. Lisa Schmitt, an oncologist at a hospital, supervises patients enrolled in clinical studies. Due to her busy schedule, she often completes trial documentation during night shifts. In the past, technical questions or issues with the electronic forms during off-hours led to delays — there was no one to contact. Now, with the Alcedis plugins, she receives fast and structured support directly within the EDC system.
1. Built-in User Support Within the eCRF
To streamline the use of electronic data capture (EDC) platforms, Alcedis offers a user support plugin directly integrated into the eCRF. With this tool, doctors and study staff like Dr. Schmitt can submit their questions directly through the system. Each inquiry is automatically categorized and sent via push notification to the responsible party for quick resolution — ensuring uninterrupted progress in the study and higher quality of data collection.
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FAQ Plugin for Instant Answers in Clinical Research
Each clinical trial managed through the Alcedis EDC system includes a dynamic FAQ plugin. This module enables users to independently find answers related to study design, data entry, or form submission. For recurring cases, the FAQ helps eliminate waiting times and empowers clinical teams to find information faster, improving the overall study workflow.
Organizer Plugin for Trial Planning and Oversight
Running a clinical trial alongside daily responsibilities requires structure. The Organizer Plugin supports investigators in managing patient visits, scheduling, and reminders — all within the eCRF system. Users can enter upcoming appointments, generate printable overviews for patients, and set reminders to ensure that no critical form or report is forgotten. This tool enhances trial design and ensures consistent data collection throughout the research process.
Language Switcher Plugin for Multilingual Clinical Trials
International clinical trials often involve multi-language teams and diverse study populations. To avoid misunderstandings and delays caused by language barriers in electronic forms, the Alcedis Language Switcher Plugin allows seamless translation of eCRFs into multiple languages, including English, French, Spanish, Italian, Chinese, and Russian. This feature ensures accurate data entry and compliance, no matter where the study is conducted.
eCRFs with Smart Plugins Improve Trial Quality
A well-designed eCRF system is more than just a digital version of a paper form — it is a central tool in every clinical trial. Alcedis enhances this core with plugin-based solutions that improve documentation, communication, and planning in clinical studies. Whether it’s through integrated user support, intelligent FAQs, planning tools, or multilingual capabilities, the Alcedis eCRF transforms clinical data collection into a streamlined, error-resistant process that supports every phase of the trial.
Click here to discover our selection of plugins to optimize the most common and important processes of your next study project.